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FAQs

Cancellation Policy:

Non-Covid Related Cancellation: 100% No Refunds, Non-Covid related cancellations need to be made 7 days prior to check-in, in order to receive a full dollar value House Credit to apply to a future reservation. Cancellations less than 7 days will receive a 50% value House Credit that is also valid for 5 years. Cancellations less than 48 hours will receive no credit and the reservation is forfeited.

 

Those who have direct exposure to someone who has tested positive for Covid or any member of your party has tested positive may cancel at any time and receive a full value house credit that is valid for 1 year from the date of cancellation. In order to qualify we will require proof of exposure or a positive test.

 

Virus Updates: We take the virus very seriously, and are practicing social distancing with all our guests. We still enjoy daily goats walks, following socially distant guidelines and that has worked well. In terms of cleaning, the tiny houses are disinfected inside, cleaned outside (grill, furniture), then inside is cleaned and disinfected again, outside disinfected on the way out. We have reduced the number of kitchen items to single-use, ketchup, mustard, and cooking supplies, pots, and pans are reduced as every item gets a cleaning between guests. Should you require additional cooking utensils, we have just texted and we will supply them. We are open, operating well, and welcome guests to enjoy our little bit of naturally distanced nature.

 

Can everyone use the pool?

Our pool which is heated will be open for the season May 10 and close September 30.  Please note children in diapers are not permitted in the pool area.  If you are traveling with young children, we will be happy to supply you with a kiddie pool for use at your home.  We do not permit swim diapers in the pool, no exceptions.  Thank you for your cooperation. 

 

Do the tiny houses have heat or air conditioning?

All the tiny houses have heat and air conditioning.

 

Are you dog friendly?

Yes, you can bring your dog, a one-time $35. fee applies per dog.

 

Can I bring other pets other then my dog?

We have one unit that is Cat friendly - The Boho, $100 per cat fee. Otherwise, Cats, birds, bunnies, lizards, snakes, hamsters, gerbils, and all other pets aside from dogs are not permitted.

 

Pricing

Our pricing is based on double occupany.  it is 50pp per night . Children / Infants are welcome and count as people in terms of occupancy - do not book a tiny house that can not occupy the number of people in your party. The additional people fee applies to children as well as adults and infants. Please note: infants and children in diapers are not permitted in the pool or on the pool deck. There are no exceptions to this rule.

 

Is the pool open year round- do you have a hot tub?

The heated pool is open May 10 - Oct 1st. We do not have a hot tub. 

 

Can my toddler use the pool?

We are a commercial pool regulated by NYS BOH, no diapers or swimming of any kind are permitted in the pool. If you have a young child we will bring a small kiddie pool to your tiny house. The kiddie pool is not permitted on the pool deck. Please note: infants and children in diapers are not permitted in the pool or on the pool deck.  There are no exceptions to this rule.

 

What is in the kitchen?

All the tiny houses have slightly different kitchens and cooking equipment.  The Mystic, Nest Inn, HoneyComb and Hidout, Lodge, Mocha, Oki, Vista all have a two or three burner cook top, with small oven, full size fridge.  

The Little Bear, The Lux, The Flat and Big One all have a full size oven and full size fridge. 

The Mizu has a two burner gas cooktop,full fridge 

The Green Bean has a two burner induction cooktop and a half fridge 

The Boho has a portable electric cook top, and a half fridge 

All the houses have a weber grill, microwave, toaster, pots n pans for type of cooktop ( 1 pot to make pasta, 1 sauce pan) houses that sleep more then 2, have more pots and pans.  There is the necessary silverwear, cups, and cooking equipment to make a meal.  Grill tools are provided.  Propane is supplied for the grill and firetable should your house have a firetable 

What kind of bathroom do the tiny house house have?

All the tiny houses have regular flush toilets, either a tub/shower combo or a stall shower.  All the houses have instant hot water and plenty of it.

 

Are there supermarkets/restaurants nearby?

We have a wonderful supermarket Hannafords located less then 2 miles up the road.  A liquor store is located in the next little shopping plaza from the supermarket.  We have a few options for food delivery, and we have many restaurants in the nearby towns of Catskill, Hudson, Woodstock and Saugerties.

Do you have options for special events like Birthdays or Anniversary's?

We love celebrations and have a number of packages for making celebrating a breeze.  From onsite massages to banners, cakes, balloons all set up for your arrival.

What is check in and check out times?

Check in is set at 3pm, Check out at 11am.

Can you rent out the entire resort?

Yes, best to call for details 518 622 2626

Can you fish in the Catskill Creek?

Yes, a permit is required (Walmart if needed) -  Trout, Lunker Bass and a large variety of Pan Fish are in the creek.

Is there Kayaking and tubing year round?

Both kayaking and tubing are seasonal and contigent upon the water level and the speed that the water is traveling,  There is no additional charge for these activities, you reserve your time slot on the day you would like to do the activity.

What is there to do on property with my children?

In the Winter when there is snow we have sleds, tubs, snow shoes, In the Summer (May 10 - Sept 20) we have a heated pool, and garden. All year long we have hiking, a waterfall, the creek, ducks, chickens and goats to visit. Fresh eggs from our hens are available daily. (half a dozen per home is complimentary) Outdoor games, firepits to enjoy a fire. BBQ we supply propane - Our tiny store provides games to borrow, snacks and local crafts. Each season provides a different setting on property.

Does each house have a firepit?

Each house has a firepit outside for a wood burning fire, firewood must be purchased on the property.  ($5 per bundle which lasts most people two nights - $2 fire starter) For those who would like a single match light we do sell duraflame logs in our store. Wood from outside of the property is not permitted to be transported. This is a requirement of the state that we adhere too strictly. There is a serious issue of invasive species being transported on wood. Fires should never be above the knee and we do require guests to never leave a fire unattended.

Office Hours -

We are staffed 7 day a week till 9pm for non emergency assistance. A phone number is provided for guests to reach in the event of an emergency. We communicate via a special text message.  After hours the office phone will be directed where to call for emergency use only. 

Guests having guests

We do allow guests to have visitors.  The fee for each guest is $50. for the day, the guests can be on property is 9am-9pm.  There is a maximum of 4 guests per house.  Guests will be required to register at the office, sign our liability release and follow all the rules of the resort.  Guests will  park in assigned guest parking.  Guest who do not leave at 9pm, will be charged an additional $25. per person, per hour present.  All visitors will be required to leave a credit card on file.  

Are we a suitable location for bachelor and bachelorette parties?

If you are looking for a quiet place to hang out with friends, feel free to reach out, if you are looking for a wild and crazy time, we are not the place for you. Chill around a fire yes, carry champange bottles all around property, not the right place.

Are the tiny houses shared?

The tiny houses are not shared, the property and the amenities on the property are shared. We are never crowded even when full.

Virus Update & Check in process -

We have created a contactless check in, arrive on property at 3pm and press the facetime ipad on the check in counter. We will check you in online. Need assistance, we provide a text messaging number for assistance once on property.

Bike Rentals:

We do offer seasonal off property bike rentals.  These electric bikes are fantastic to experience a section of the New York State Empire trail.  A wonderful experience.  Ages 12 and over on the bikes.  Ask us for details, additional fee applies.